TERMS AND CONDITIONS

​BRAVA

Bristol Academy of Voice Acting Ltd ·  brava.uk.com 

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TERMS & CONDITIONS​

Last updated: June 2026
 

Questions? Contact us at info@brava.uk.com
 

These Terms & Conditions govern both your engagement with BRAVA’s services and your use of the BRAVA website (www.brava.uk.com). They are structured in two parts: Part A covers our services, including fees, cancellation, intellectual property and confidentiality, and applies to all clients. Part B covers use of this website specifically. By using our website or engaging our services, you agree to both parts.

 

These Terms are operated by Bristol Academy of Voice Acting Ltd (‘BRAVA’, ‘we’, ‘us’, ‘our’). We’ve kept the language plain and the legal terms to a minimum. If anything is unclear, please contact us at info@brava.uk.com.

 

PART A - SERVICES 

Applicable to all individual, professional, voiceover and corporate client engagements.
 

A1.  Our Services

BRAVA provides the following services, delivered online, in-person, or a combination of the two:

 

• Free Talks — introductory sessions open to all levels, including complete beginners; no charge

• Full VO Course (Intensive Training) — a structured programme comprising four stages, completed sequentially:

• VO Foundation — £180 inc. VAT (entry point for all new VO students)

• Stage 1, Stage 2 & Stage 3 — fees confirmed at booking

• Voice Acting Masterclasses — standalone sessions for continuing professional development (CPD) and ongoing learning, open to practitioners at all stages; fees confirmed at booking

• 1-to-1 Coaching — £180 per hour inc. VAT

• Corporate training, consulting, script consultancy and related services — fees confirmed by written proposal

 

Where a fee is not listed above, it will be confirmed to you in writing before you commit. All amounts are exclusive of VAT unless stated otherwise. The specific scope, format, duration and fee for each engagement are confirmed in a written proposal, booking confirmation or separate agreement.

 

BRAVA takes pride in the quality of its services and will provide them with reasonable skill and care, in accordance with good industry practice, and through people suitably qualified with relevant experience. We cannot guarantee that services will meet your expectations, be suitable for your particular purposes, or achieve a specific outcome. We provide services at our discretion and reserve the right to refuse service for any lawful reason. Some services are popular and may require a waiting list.
 

A2.  Proposals & Acceptance

A BRAVA proposal is valid for 30 days from the date of issue unless otherwise stated. When you make an order or accept a proposal for our services, this constitutes an offer to engage them in accordance with these Terms. Acceptance is confirmed when we give you written confirmation; the contract for services is effective from this point. These Terms apply to the exclusion of any other terms you may seek to impose or incorporate. When engaging our services, you agree to cooperate with us and to provide any information and materials we reasonably need, and you confirm that such information is complete and accurate.
 

A3.  Fees, Invoicing & Payment

Prices for all services are available either on our website for introductory courses or by speaking to us directly for personalised coaching and intensive courses and confirmed in writing at the point of booking. All amounts are inclusive of VAT unless stated otherwise.

 

• For corporate engagements: a deposit of 50% is due on confirmation; the balance is due on completion

• For individual and voiceover clients: fees are due within 30 days of invoice or before commencement of the first session, whichever comes first, unless a payment schedule has been agreed

• Expenses (travel, accommodation, venue hire where applicable) are passed through at cost, evidenced by receipts, and are not subject to VAT

• We have the right to charge for expenses reasonably incurred in providing services, including travel, hotel costs and subsistence

 

Where payment is not made on time, we may charge interest on the overdue amount from the date it became due until receipt of payment. Interest accrues at 8% per year above the Bank of England’s base rate, in line with the Late Payment of Commercial Debts (Interest) Act 1998. We may also suspend all or part of the services until payment has been made in full.
 

A4.  Cancellation & Rescheduling

The following cancellation terms apply to all engagements unless otherwise agreed in writing:

 

• More than 14 days before a scheduled session or delivery date: no charge

• Within 14 days: 50% of the professional fee is retained

• Within 7 days: 100% of the professional fee is retained

• Expenses incurred prior to cancellation are payable in full regardless of timing

 

Rescheduling requests will be accommodated where possible, subject to availability. We may modify, suspend or cancel services at any time. Where we cancel a service you have paid for without cause, we will refund what you have paid. We will not be liable for any modification, suspension or cancellation beyond such a refund.

 

For individual and private coaching clients (including voiceover clients): Sessions may be rescheduled with a minimum of 24 hours’ notice at no charge. Where less than 24 hours’ notice is given, or where a session is missed without notice, the full session fee will be charged. We will always ensure that any content or material not covered as a result of a missed session is picked up before the end of your programme, or at the earliest opportunity for clients on open-ended or ongoing arrangements. We recognise that genuine emergencies arise; in exceptional circumstances we will consider requests to waive this charge at our discretion, and clients on a structured programme are entitled to one such waiver per programme.
 

A5.  Intellectual Property

All content, frameworks, methodologies and materials developed by BRAVA, including The BRAVA Method and all associated frameworks, tools and documentation, are and remain the sole intellectual property of BRAVA, whether or not created specifically for an engagement. Materials provided to clients or participants are licensed for internal use only. They may not be reproduced, distributed externally, adapted or used for commercial purposes without our prior written consent. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services without our prior written permission. You retain ownership of any materials you provide to us. You confirm that all such materials are either owned by you or that you have appropriate permission to share them, and you agree to protect BRAVA from any third-party intellectual property claims arising from those materials.
 

A6.  Confidentiality & Non-Disclosure

Both parties agree to keep confidential any proprietary, commercially sensitive or personal information disclosed by the other in connection with an engagement. This obligation applies throughout the engagement and continues indefinitely after its conclusion.

 

Confidential information may be shared with employees or professional advisers on a need-to-know basis, provided those individuals are bound by equivalent obligations of confidence. Neither party shall disclose confidential information to any other third party without prior written consent, except where required by law or a competent regulatory authority.

 

These obligations do not apply to information that is or becomes publicly available other than through a breach of this agreement, or that was already known to the recipient prior to disclosure.
 

A7.  Data Protection

BRAVA processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is collected and used solely for the purposes of delivering our services, managing client relationships and meeting our legal obligations. We do not sell or share personal data with third parties for marketing purposes.

 

Data is held securely and retained only for as long as necessary. You have the right to access, correct, restrict or request deletion of your personal data at any time by contacting us at info@brava.uk.com. For full details, please refer to our Privacy Policy at brava.uk.com/privacy-policy.
 

A8.  Feedback

You may provide us with feedback on your experience and ideas for new services. By doing so, you agree that we may use, edit, publish, develop and otherwise use that feedback in any medium to improve our services. We are not obliged to pay compensation for any feedback or ideas provided. You warrant that any feedback is your own and that you have the right to provide it.
 

A9.  Talent Casting Database

Following your use of our services, we may invite you to be included on the BRAVA Talent Casting Database. Inclusion allows us to reference you, link to your website, include a headshot and profile, and feature your audio demo reel. There is a one-off fee for inclusion at £288 inc. VAT, confirmed at the time of invitation and will be stated clearly before you commit. Please note, this fee is subject to change at any time. 

 

Inclusion on the Casting Database is at our discretion and we reserve the right to remove or amend listings at any time. Your personal data is handled in accordance with our Privacy Policy. You may withdraw all or any part of your listing at any time by contacting us, but the prepaid one-off fee will not be refunded if you have had your profile live for more than one month. We do not act as agents on your behalf; both parties remain independent.
 

A10.  Liability

BRAVA will carry out all services with reasonable skill and care. We cannot guarantee specific outcomes, and the nature of coaching and communication training means results will vary. Our total liability in connection with any engagement shall not exceed the total professional fees paid by you for that engagement. We accept no liability for indirect, consequential, special or incidental loss or damage, including loss of revenue, profit, data or reputation.

 

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited by law.
 

A11.  Force Majeure

Neither party shall be in breach of these Terms or liable for any delay or failure to perform their obligations where such delay or failure results from circumstances beyond their reasonable control, including illness, transport disruption, extreme weather, pandemic or public health measures, or technical failure of third-party systems. Both parties will make reasonable efforts to reschedule. Where rescheduling is not possible, fees paid for the affected session will be refunded less any expenses already incurred.
 

A12.  Non-Solicitation

During any engagement and for twelve months following its conclusion, neither party shall directly solicit or recruit any employee, contractor or associate of the other party who has been involved in the delivery or receipt of services under this agreement.

A13.  Termination

These Terms are effective unless and until terminated by either party. You may terminate at any time by notifying us; cancellation will be subject to the terms set out in A4 above. If you fail to comply with any provision of these Terms, or we consider your behaviour unacceptable, we may terminate services immediately without notice. You will remain liable for all amounts due up to the date of termination and we will not issue a refund in such circumstances.
 

A14.  Amendments & Severability

We may update these Terms at any time; the current version is always available at brava.uk.com/terms-and-conditions. Your continued use of our services constitutes acceptance of any updated Terms. Any change to the scope, fee or schedule of a specific engagement must be agreed in writing by both parties.

 

If any provision of these Terms is found to be unlawful, void or unenforceable, it shall be severed and shall not affect the validity or enforceability of the remaining provisions. Our failure to exercise any right or provision shall not constitute a waiver of that right.

A15.  Entire Agreement & Governing Law

These Terms, together with any relevant proposal or booking confirmation, constitute the entire agreement between the parties in relation to each engagement and supersede all prior representations, agreements or understandings, whether written or oral.

 

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

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PART B - WEBSITE TERMS 

Governing use of brava.uk.com and all content published on it.
 

B1.  This Website

The content on this website is provided for general information only and should not be relied upon as the sole basis for making decisions. We may, but have no obligation to, monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable.
 

B2.  Prohibited Uses

You may only use this website for lawful purposes. You are prohibited from using this website or its content:

 

• For any unlawful, obscene or immoral purpose

• To solicit others to perform or participate in any unlawful acts

• To infringe our intellectual property rights or those of others

• To harass, abuse, insult, harm, defame, slander, disparage or intimidate any person

• To submit false or misleading information

• To upload or transmit viruses or malicious code that could affect the functionality of this or any other website

• To spam, phish, pharm, pretext, spider, crawl or scrape

• To interfere with or circumvent the security features of this or any related website

 

We reserve the right to terminate your access to this website or our services if you engage in any of the above.

B3.  Third-Party Materials

We may provide content belonging to third parties, including materials, products, services and links. You understand and agree that we provide access to such third-party materials ‘as is’ and ‘as available’, without any warranties, representations or conditions of any kind and without endorsement. Any use of third-party materials is entirely at your own risk and discretion.

B4.  Disclaimer of Warranties

We do not guarantee that your use of this website will be uninterrupted, timely, secure or error-free. Except as set out elsewhere in these Terms, we provide this website without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of fitness for a particular purpose, title and non-infringement.

B5.  Limitation of Liability for Website Use

To the fullest extent permitted by law, BRAVA, our directors, officers, employees, affiliates, agents and contractors shall not be liable for any loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of this website, including lost profits, lost revenue, lost savings or replacement costs. The exclusions in A10 (death, personal injury, fraud) apply here equally.
 

B6.  Changes to These Terms

You can review the most current version of these Terms at any time at brava.uk.com/terms-and-conditions. We may update, change or replace any part of these Terms at any time by posting updates here. Your continued use of this website or our services is your acceptance of those changes.
 

B7.  Contact

Questions about these Terms should be sent to us at info@brava.uk.com.

 

 

BRAVA  ·  brava.uk.com  ·  info@brava.uk.com © ·  2026 Bristol Academy of Voice Acting  ·  Governed by the laws of England and Wales

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34 Woodstock Road, Redland, Bristol BS6 7EP